Information we collect

ReservKit collects information necessary to operate the booking platform, including names, email addresses, and payment information. Payment data is processed exclusively by Stripe — we do not store card numbers or bank details directly.

We also collect usage data such as pages visited, features used, and booking activity to improve the platform and provide analytics to operators.

How we use your information

To provide and operate the ReservKit platform
To process bookings and payments on behalf of operators
To send booking confirmations, reminders, and waiver links to customers
To provide customer support
To improve the platform through usage analytics
To comply with legal obligations

Data ownership

Booking data — customer names, contact information, booking history — belongs to the operator who collects it through their ReservKit account. We act as a data processor on the operator's behalf. Operators are responsible for their own compliance with applicable privacy laws (GDPR, CCPA, etc.) regarding their customers' data.

Data sharing

We do not sell your personal data to third parties. We share data only with:

Stripe — for payment processing
Supabase — for database hosting and authentication
Resend — for transactional email delivery
Twilio — for SMS reminders (if enabled by operator)

Data retention

We retain booking and account data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

Cookies

ReservKit uses cookies and similar technologies to maintain sessions and analyze usage. By using the platform, you consent to our use of cookies as described in this policy.

Your rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at hello@reservkit.com.

Contact

For privacy-related questions, contact us at hello@reservkit.com.

Privacy Policy