ReservKitReservKit

Refundable damage deposits

Rental booking software with refundable damage deposits at checkout

Collect an eligible refundable damage deposit as a separate charge line at checkout, keep its status with the booking, and refund the appropriate amount through Stripe after the rental. This is not a card authorization hold.

ReservKit bookings dashboard with customer, payment, and booking details
Representative ReservKit screen with demo data from Clearwake Watersports Demo. Customers and amounts are fictional; activity photos are AI-generated illustrations.

Damage deposits need an operational follow-through

Collecting a deposit is only one step. The booking record also needs to show the customer, activity, payment context, and deposit status so an operator can review what happened and complete the appropriate Stripe action after the rental.

Useful for rental businesses that need

  • A deposit amount configured for eligible activities
  • Checkout records connected to the reservation
  • A clear operator status after the activity
  • Stripe as the system handling the underlying money movement

A clear deposit path from checkout to post-rental review

01

Configure

Set the refundable damage deposit for the eligible activity and confirm the active plan supports it.

02

Collect at checkout

ReservKit creates the connected-account Stripe Checkout flow with the configured booking amounts.

03

Resolve after the activity

Review the rental and refund the appropriate amount through Stripe under your policy. Record the deposit outcome in ReservKit; changing its status alone does not return funds or collect an additional damage charge.

Deposit-related booking context

  • Activity-level deposit configuration
  • Stripe Connect checkout flow
  • Deposit amount shown in the customer booking path
  • Booking and payment context in the operator view
  • Customer details tied to the reservation
  • Cancellation and refund workflows
  • Role-based operator access
  • Payment documentation for setup and follow-up

Feature availability follows the pricing tiers: Free covers the first low-volume booking flow, Starter adds staff/team tools, and Growth adds waivers, reports, broadcasts, equipment, named unit blocking, dynamic pricing, deposits, coupons, and add-ons.

Common questions

Is the damage deposit refundable?

ReservKit models this as a refundable damage deposit. The actual money movement must be completed through Stripe according to the operator's policy and the transaction state.

Does changing a status in ReservKit move the money?

No. The operator should verify and complete the real Stripe action. ReservKit's status helps record the operational outcome but is not a substitute for the Stripe transaction.

Are damage deposits available on every plan?

No. Refundable damage deposits are included from the Growth tier upward under the current plan structure.

Can ReservKit issue partial refunds?

The current payment workflow supports full and partial refund requests for eligible Stripe-backed payments, subject to the transaction state and operator policy.

Test your rental payment and deposit flow

Configure one activity and verify the complete checkout and operator follow-up before going live.

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