Staff
Bring your team into ReservKit. Assign roles, link staff to specific bookings, and give your crew the schedule view they need to run operations smoothly.
Team and staff tools are available on Starter and higher plans. Free is intended for setup, testing, and the first low-volume bookings before adding staff access.
Inviting team members
Go to Team Members and click "Invite Member." Enter the team member's email address and select their starting role. They'll receive an invitation email with a link to create their account and join your organization.
Team members can be part of multiple organizations — useful if you manage multiple brands or seasonal operations under different organization accounts.
Invite links expire after seven days. Once a team member accepts, they appear as an active member and can log in immediately. Owners and admins can remove a team member later, which revokes access and requires a new invitation to rejoin.
Staff roles and permissions
ReservKit uses operator-facing roles that match the app. Choose the role that matches what each team member needs access to:
Owner
Full account ownership, including billing, settings, staff, and organization data.
Admin
Broad operational access for activities, bookings, staff management, reports, and settings.
Manager
Operational access for bookings, activities, calendar, equipment, and report review without billing ownership.
Staff
Can use staff-facing operational views for assigned schedule, task, and booking work.
Assigning staff to bookings
Open any booking from the Bookings page and use the Assigned Staff control to assign one or more team members to that booking. Assigned staff can use staff-facing schedule and workflow views.
Assignments help your team know who is responsible for each trip, tour, or rental session. Owners and admins can review staff tip totals in Reports without exposing every teammate's tip totals to all staff.
You can also create staff tasks — pre-trip checklist items like equipment prep, boat inspection, or waiver verification — and assign them to specific team members from the Staff Tasks page.
Staff schedule view
Staff-facing schedule views help team members focus on assigned work without the noise of the full operator calendar.
The schedule view shows the activity name, time, customer party size, and booking status for each assigned booking. Schedule cards link back to Booking Detail for deeper booking actions when the team member has the right access.
Owners and admins can review all bookings across the Calendar, Bookings, Booking Detail, and Reports workflows instead of relying only on an individual staff schedule.